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3 Things Your Employees Should Know About Computer Problems

IT Computer Network Support


An ounce of prevention is worth a pound of cure. When it comes to preventing employee computer problems, that’s some sage advice. Let’s face it, the occasional computer glitch is going to happen. And as a business owner, the responsibility falls on your shoulders to stop small computer problems from turning into big ones. One of the best ways to see this through is to ensure that each and every one of your employees has a basic understanding of technical or hardware-related issues. Here are three troubleshooting tips to help them prevent a major computer catastrophe.

Reboot your computer

There are a host of benefits your business can gain by simply rebooting workplace PCs. For starters, restarting your computer improves performance, fixes bugs and snags, frees up memory space, as well as finalizes any Windows updates or program installations. A good rule of thumb is to reboot your computer at least once a day to help keep it running smoothly.

Watch out for signs of a computer virus

Malware comes in many forms, such as Trojan horses, worms, spyware, adware, and ransomware—all designed to infect and seriously harm your computer systems. It can invade your network through email links, social media websites, instant messages, and downloaded software. Failing to recognize malware signs and run regular virus scans can have major consequences for your business.

Is your computer sluggish? There could be malware running in the background, slowing it down. Getting strange pop-up messages on normally secure websites is another clear indication that your computer has been infected. What’s more, if your default browser has been mysteriously set to a new search engine or an unfamiliar toolbar has been installed, there is a good chance your computer has a virus.

Always save files to your network

It is vital that all your employees save their files on the network drive instead of their computers. If your system has fallen victim to a Cyptolocker virus or your information has been lost, you will be able to restore your data quickly, saving your business time, money, and customer trust.

Ensuring your employees know how to handle small computer issues when they pop up will go a long way in reducing the amount of more serious problems down the road.

At Safe Harbour, we offer a wide variety of effective IT solutions, delivering the highest level of protection for all your important business information.

Need advice on new IT projects or want tips for speeding up your network? Call us at (604) 295-5355 for IT advice.